Case Study
Naval Services FamilyLine
The Naval Services FamilyLine publications aim to "Empower our Sea Service families to meet the challenges of a military lifestyle with information and resource assistance." However, providing access to these publications for Service Members' families worldwide was becoming increasingly difficult. Using Xtendable® Server, DefenseWeb created a central online location to manage and disseminate the publications.
The all-volunteer Naval Services FamilyLine publishes and distributes free booklets and brochures containing helpful information for the new Sea Service spouse. Designed to assist Navy, Marine Corps, and Coast Guard family members, these publications provide vital information to assist family members with the stresses and challenges of Sea Service. There was a need for a central, easy to maintain location for ordering publications, downloading content, and submitting requests for information, all within the non-profit organization's donation-based budget.
DefenseWeb designed and deployed an online publication ordering and processing system that allowed any FamilyLine HQ volunteer to update the publication list, process publication requests, respond to questions and suggestions, and distribute timely information about FamilyLine using simple online forms. In addition, using Xtendable Server, FamilyLine staff were able to:
 |
Provide archived FamilyLine publications on the FamilyLine system that were indexed for searching, downloading, or viewing from any Internet-connected location.
Edit every section and page of the site using Xtendable's PageBuilder Module. Any HQ member of staff with correct access permissions was able to log into the system and edit any page as required.
|
DefenseWeb deployed a completely functional online publication ordering and distribution system in under six weeks. With the Naval Services FamilyLine Online System, FamilyLine volunteer staff can easily disseminate information about their organization without technical support, process publication orders more efficiently, track the number and frequency of publication usage and update existing publications or add new publications from their computer desktop.